Travelers regulations

Regulations updated on January 1, 2026.

CANCELLATION POLICY

Cancellation within 24 hours of order creation: full refund of the order.

Cancellation up to 7 days before the arrival date: the order amount will be refunded at 50%, except for the ticketing system service fees which are non-refundable.

Cancellation between 0 and 6 days before the arrival date: no refund will be issued.

* In the case of a partial cancellation (night(s) only), the cancellation policy applies to the cancelled night(s).

TRAVELER REGULATIONS

Customers (“Customer”) agree to comply with these regulations and their appendices (“Regulations”) when renting a campsite (“Site”) and/or while on the premises belonging to Le Domaine International de Rouville Inc. (“Domaine”). The minimum age to rent a site is 18 years. An adult 18 years of age or older must accompany minor campers on the rented site at all times.

1. Non-potable water

The water at the campsite is not potable and must be boiled for at least one minute before consumption. Drinking water is available at certain sanitary blocks. These are clearly marked on the site map.

2. Animals

The Client's pets and those of their immediate family members are permitted. A maximum of two (2) pets per site is allowed. The Client is responsible for the hygiene, cleanliness, and behavior of their pets. Pets are prohibited in swimming areas and on playgrounds. However, they are permitted on the grassy area near the beaches, provided they are actively supervised and kept on a leash. Dogs must be kept on a leash no longer than 1.85 m and must be tied up at all times, except inside the dog park. In addition, dogs weighing over 20 kg must wear a harness or head halter and must wear a muzzle in public areas. Dogs are prohibited during pedestrian-only events (National Holiday, Camper's Christmas, etc.).

3. Adding an extra tent

A traveler is permitted to set up an additional tent on their campsite during their stay, in addition to their main tent. This tent must not exceed 8 by 8 feet in size. An additional fee of $30.84 per night is charged for adding this tent. The maximum number of people per campsite must be respected, and the associated fees must be paid.

4. Road safety

All drivers of all vehicles agree to respect the speed limit indicated in the campsite, which is 10 km/h. This limit applies to all means of transport, without exception.

5. Vehicle parking

All vehicles and means of transport may only be parked in designated areas. Motorcycles are permitted on the grounds of the Domaine International de Rouville, but only for accessing or leaving the campsite. Motorcycle rides within the campsite itself are therefore prohibited. This decision was made to preserve the tranquility of the area.

6. Golf carts

A valid Class 5 driver's license or a probationary license and current automobile insurance are mandatory for our golf cart drivers. Driving while impaired by drugs, alcohol, and/or medication is prohibited on the Domaine's roads. Driving while consuming an alcoholic beverage is also prohibited. Violators will be prosecuted immediately.

7. Bicycles and scooters

To ensure the safety of users, any bicycle circulating after sunset must be equipped with an adequate light source.

8. Water safety

All children aged 8 and under must be accompanied by a responsible adult at all times. Guests must never leave a child unattended in a pool, at the beach, or in the water park. Any child who cannot swim, in addition to being accompanied by a responsible adult, must wear a personal flotation device. Swimming is prohibited when lifeguards are not present and outside of the hours designated by the Resort. Opening hours, days, and areas are subject to change without notice by the Resort. Depending on the temperature and the availability of staff and qualified lifeguards, the Resort cannot guarantee the opening of any body of water, and no refunds will be issued in such cases.

9. Electricity

Each guest must use their assigned electrical outlet. Please bring an extension cord to make your stay on one of our campsites more comfortable.

10. Insurance

The Client agrees to be insured against theft, fire, vandalism, and civil liability. The Client releases the Estate from all liability in the event of theft, fire, vandalism, and natural disasters, as well as for any damage caused by trees or tree branches.

11. Festivities

Noise levels, noise restrictions, reduced traffic hours, and traffic bans must be observed. A curfew is in effect from 11:00 PM throughout the site from Sunday to Friday and from midnight on Saturday. Contact security using the phone number below if you experience excessive noise after curfew.

12. Violence

No verbal or physical violence will be tolerated towards employees, clients, or guests of the Domaine. We reserve the right to immediately expel anyone violating this rule.

13. Cleanliness and respect for nature

The Client agrees to keep their property and belongings clean and free of all waste. It is also forbidden to damage trees and/or their branches in any way, including the installation of clotheslines or hammocks.

14. Emergency

In case of emergency, the Client must contact the Campground security officers by calling (514) 863-8792 or should report 911 in case of emergency.

ADDITIONAL FEES

Additional person (2 adults and 4 children included) $17.87 per night.

Price for adding an extra tent on the grounds: $30.84 per night.

One car included. Additional car $12.34 per night.

Late check-out 3pm: $26.09

Late check-out 11pm: $52.18