FAQ
Frequently Asked Questions
You have questions ? We have the answers! Take the time to read these frequently asked questions in anticipation of your next visit to the Domaine International de Rouville.
General
From what date can we book?
You can book online from February 1st.
At what time should campers arrive and/or leave their site?
The arrival of campers is scheduled for 3:00 p.m. If you arrive earlier, charges may apply. Departures are at 1 p.m. If you leave later, fees may also apply.
What time should visitors leave the pitch?
All day visitors must leave before the 11 p.m. curfew.
Is it possible to rent a cart?
Yes, we have a rental dealer on site.
Do we need to bring an extension cord into your traveler sections?
For certain lots in zone 2000 (#2301 to 2412), it would be better to bring one.
Do I have to keep the ticket given at the entrance?
Yes, this is your proof of payment. You will be asked for your entrance ticket when you leave, please keep it.
Is it possible to rent a room?
Yes, we have several options: the Maurice-Robillard room, the Petit Chalet, the Salle Deschamps which can accommodate up to 300 people and the Mimosa room of the Bistro du Golf de Rouville which can accommodate 75 people.
For more information, you can send an email to coordoevenement@domaineinternationalderouville.com or consult this page about the Salle Deschamps: Reception Hall
Is it possible to put 2 vehicles on one site?
Yes, additional charges apply.
Can I store my equipment between two stays?
Yes, charges apply.
Can my entrance ticket be refunded in case of bad weather?
No refund in case of bad weather, for more details, we invite you to consult our regulations under the camping/travellers tab.
Do you rent trailers?
We do not offer this service. However, you can rent from an RV dealership. Some offer you the possibility to come and install it for you.
I would like to spend the day at the beach and/or the aquapark, is that possible?
Yes, the beach and the aquapark are accessible to visitors. Please consult the opening times and dates in the ''Rates'' section.
Are the showers chargeable?
Yes. They only accept $1 coins.
Do you offer propane tank filling service?
Domaine International de Rouville does not offer a gas cylinder refill service. However, we do have a gas cylinder exchange service.
Do you offer a first responder and security service?
Yes, we offer the first responder service as well as a security service.
Can we bring our dog?
Dogs are allowed on the premises. However, please note the following regulations:
No dogs are allowed in the lakes or the swimming pool. No dogs are allowed on the sand either. Your dog must be kept on a leash (1.85 m) and must be under the constant supervision of an adult within one meter.
Can we bring our BBQ?
Yes, we allow them inside the BBQ area which is located very close to the beach. You must use the metal tables provided for this purpose.
Please note: BBQs are not permitted on the Aquaparc site.
Can we have 2 equipment on the same land?
In passenger areas, it is permitted to add a second piece of equipment. See the relevant regulations in our passenger regulations.
Can we enter the site with our motorbike?
Motorcycles are permitted on the grounds of the Domaine International de Rouville. They may only be used to travel to or from your pitch towards the exit.
Motorcycle rides on the site are therefore not permitted. This decision was made in order to preserve the tranquility of the area.
Can I bring my own firewood?
Unfortunately, it is not possible to bring your own firewood due to the risk of diseases that could spread to the plants on the estate. However, you can buy firewood ($) on site.
What amperage do you offer?
We have 20, 30 and 50 amp options.
What activities are offered?
In addition to swimming, the Aquapark and the Wibit modules, we offer volleyball courts (regular and beach), pickleball and tennis courts, field hockey, paddleboarding, as well as pétanque, horseshoes, baseball and soccer.
We also offer single or double kayaks or pedal boats at the Rental Centre.
You can also view the activities offered by clicking here .
What services are offered?
On site you will find the Rouville Market (a grocery store), an arcade, a flea market, a Maître Glacier dairy bar, a restaurant and a canteen.
Also available are: changing tables, laundry facilities ($) and showers ($), garbage stations and a golf cart rental and repair service.
Can I come as a group?
Of course! We can accommodate groups of up to 200 people. For more information, please contact our group coordinator at marie-eve@domaineinternationalderouville.com
Do you offer a day camp service?
Of course! The Domaine International de Rouville day camp is specially designed for children aged 5 to 12. Our mission is simple: to get children moving and socializing through fun, sporty, and creative activities.
To learn more about this service, visit our Day Camp page.
Frequently Asked Questions - CoolBox
From what time can I arrive on the day of my rental and what is the time for departure at the end of my stay?
You can arrive from 3 p.m. on the first day of your rental. Departure, meanwhile, must be done before 11am on the last day of your rental.
Are the CoolBoxes air-conditioned?
Yes, each CoolBox has air conditioning.
Is the refrigerator provided in the CoolBox a regular size?
Yes, it is a full size refrigerator.
Is bedding provided in the CoolBoxes?
No, it is not provided.
Do the CoolBoxes have an outdoor BBQ?
No, no BBQ is included with the CoolBox, but you can bring a portable BBQ from home to use outside.
Do the CoolBoxes have a space provided to light a campfire outside?
Yes, a space is provided for this purpose, but the wood is not provided. However, it will be possible to purchase it directly on the Domaine International de Rouville website.
Is it possible to know in advance the number of the CoolBox I have rented?
CoolBoxes are allocated according to availability, a bit like a hotel room, so you will know the number and location of your CoolBox when you arrive on site: a map will then be provided to you by the employee to help you get there.
Is it possible to have a guest come and spend a day on site and a night with us in the CoolBox?
Of course, to access the Domaine's site, the guest will only have to pay the "visitor" rate, that is to say $13,05 for a child or $17,40 for an adult. In order for the guest to be able to spend the night with you in the CoolBox, however, you must indicate this in advance in the reservation.
Is it possible to bring my dog in the CoolBox for the duration of the stay?
Great news! We're happy to confirm that the whole family can travel with your favorite four-legged friend! The additional fee for your dog to accompany you is $150 + tax per stay, regardless of the number of nights you spend in the CoolBox.
Some CoolBoxes allow pets, so you will need to choose the correct CoolBox when making your reservation (dog CoolBoxes are clearly identified on the reservation platform).
Please read the terms of sale carefully for all details.
Is there a picnic table on our property to eat outside?
Yes, a table will be installed outside each CoolBox.